Frequently Asked Questions
We get asked a lot of great questions about our cruises, so we’ve gathered the ones we hear most often to help you feel fully prepared for your time on the water. From what to bring to what to expect aboard Hiatus, you’ll find clear, simple answers that make planning your Lake Michigan experience effortless. If you need anything else, we’re always happy to help!
For more details, please see our Policies Page.
Booking & Availability
In the questions below, you’ll find answers to our most frequently asked questions about booking, boarding, safety, and what to expect on your cruise. If you have a question that isn’t covered here, feel free to reach out through our Contact page and we’ll get back to you promptly.
How do I check availability for a Lake Michigan cruise?
Our online booking calendar shows all available dates and times: calendar link
If you don’t see your preferred time, reach out — we may be able to accommodate.
Where can I find pricing for yacht charters?
You can view our current Lake Michigan yacht charter rates HERE. All pricing is transparent and updated regularly.
Boarding & Location
Everything you need to know about where to board, how to find us, and what to expect when you arrive at the marina. We make the process simple and clear so your cruise starts smoothly and on time.
Where do we board the Hiatus yacht in Holland, MI?
All standard charters depart from:
F Dock, Slip 8 — Holland Yacht Basin 1866 Ottawa Beach Road Holland, MI 49424
About 5.5 miles from downtown Holland and on the way to Ottawa Beach State Park.
Can you pick up our group at another location around Holland or Lake Macatawa?
Yes. Alternate pickup and drop‑off locations around Holland, Lake Michigan, and Lake Macatawa can be arranged with advance notice. Additional fees may apply.
Safety & Comfort
This section covers the key safety practices we follow on board and what you can expect during your time on the water. Our goal is to make every cruise feel comfortable, relaxed, and easy from the moment you step aboard.
How do you ensure guest safety on your yacht charters?
Your safety is always our top priority. Hiatus is equipped with Coast Guard–approved life jackets, first aid supplies, and modern navigation systems. Our experienced captain and crew are trained to support a safe, comfortable experience on the water.
Please Note: Swimming is at your own risk.
Are life jackets required?
Children under 13 must wear a Coast Guard–approved life jacket while the vessel is moving. We provide a variety of sizes, but please bring one for children under 30 lbs.
Will I get seasick on Lake Michigan?
Hiatus is a wide, stable yacht, but motion sickness is still possible. If you’re prone to seasickness, consider taking medication 30–60 minutes before departure.
What should I wear?
Bring a jacket or wear layers because the air temperature can vary while on the Big Lake.
Is the boat handicap accessible?
Unfortunately, no. Hiatus does not have handicap‑accessible entry. Guests must be able to:
- Use stairs to board and move around the vessel
- Step across from the dock to the boat with assistance from the crew if needed
We always do our best to help guests board safely, but the boat’s design does not support wheelchair access or zero‑step entry.
Amenities & Onboard Features
This section highlights the amenities and onboard features that make your cruise comfortable, convenient, and enjoyable. From what’s included in every charter to the yacht’s layout and equipment, you’ll find everything you need to know about what’s available during your time on the water.
What is included in your private yacht cruise packages?
Every charter includes:
- USCG‑certified captain
- USCG‑certified vessel
- All required safety equipment
- Plates, flatware, glasses, napkins
- Bottle openers, corkscrew, and bottled water
Guests may bring their own food and beverages. Catering is available separately. Alcohol, mooring fees, and decorations are not included.
What amenities are on the Hiatus yacht?
Hiatus is equipped with a range of modern amenities designed to make your cruise comfortable, convenient, and enjoyable. On board, you’ll find:
- GPS, autopilot, and premium
- Bluetooth audio
- Flybridge seating with panoramic sightseeing views
- Fully enclosed flybridge option for chilly weather
- Multiple refrigerators
- Climate‑controlled salon (heat & AC)
- Galley with stovetop, microwave, and freezer
- Spacious cockpit area
Is there a bathroom on board?
Yes — the yacht has a clean, well‑maintained restroom (also known as the ‘head’) for guest use.
Can we play our own music?
Absolutely! Hiatus features a premium Bluetooth sound system.
Policies & Additional Questions
This section covers additional details about our policies and other common questions that help you plan your cruise with confidence. If you need clarification on anything, we’re always here to help.
How many can be in my party?
At this time Hiatus is licensed for 6 passengers.
What should I bring on my Lake Michigan yacht charter?
For the most comfortable and enjoyable experience on the water, we recommend bringing:
- Food and beverages (no red wine)
- Weather‑appropriate clothing, hat, sunscreen
- Jackets or layered clothing is a good idea
- Non‑skid shoes (no black soles)
- Camera
- Swimsuit and towel
Avoid glass bottles except for wine.
Can we bring dogs?
Pets generally don’t enjoy boating, so we ask that you leave them at home.
Can my child bring a minor friend along?
We're sorry, but we can only allow minors onboard with their legal parent or guardian.
Is smoking allowed?
No. Smoking and vaping are strictly prohibited.
What is your cancellation policy?
Our cancellation policy is designed to be clear and fair. Here’s how refunds are handled based on when you cancel:
- Less than 24 hours before departure: no refund
- Less than 7 days before departure: 50% refund
- 7+ days before departure: deposit refunded in full
What happens if weather is bad on the day of our cruise?
If conditions are unsafe — rain, lightning, hail, or rough waters — we will reschedule your yacht charter or provide a full refund.
Because Lake Michigan weather can change quickly, decisions may be made close to departure.
The captain has final authority on cancellations or early returns.
Will my cellphone work on Lake Michigan?
Most major carriers have service within ~3 miles of shore.
Signal may weaken near sand dunes.
Can guests take a turn at the helm?
Yes — if you’d like to take the wheel, just ask.The captain will supervise for safety.
Who is the captain?
Captain Cliff is a USCG‑certified captain with over 35 years of experience operating a wide range of powerboats on Lake Michigan and beyond. His calm, steady presence and deep knowledge of the water ensure every cruise is safe, smooth, and enjoyable.
Is gratuity customary for the crew?
Gratuity isn’t included in the charter price. A 15–20% tip for the captain and first mate is customary and greatly appreciated.
Let's Plan Your Lake Michigan Cruise!
We’re here to make your experience effortless from the very first question.
If you’re ready to book your private yacht charter — or if you’d like help choosing the perfect date — we’re happy to assist.